To delete an invoice, you must first cancel it, which will reverse all payment information. Once the invoice has been deleted, the system will automatically return the artwork's stock number to the value it was prior to invoicing.
PLEASE NOTE
If you have connected your account to XERO, invoices can only be voided. They cannot be deleted.
1. Open Sales and click Invoices.
2. Click the more options (...) icon on the invoice you want to delete, and select View Invoice.
3. Scroll to the bottom of the page and click Cancel Invoice. This will mark the invoice as void and allow you to delete it.
4. Confirm that you would like to do this by clicking OK.
5. The invoice will show that has it been Voided and you can click Delete.
6. Confirm that you would like to delete the invoice by clicking OK.
6. Your invoice has now been deleted.
