Shipping Profiles let you offer shipping options at checkout based on the buyer’s location. The buyer selects their preferred option, and the shipping fee is added to their Stripe payment. Stripe does not calculate or adjust the shipping cost.
Shipping profiles can be used for:
AG Websites
Private Rooms
Website Portfolios
This article covers:
Enable Shipping on Stripe
1. Navigate to Settings > Payment Services.
2. Click Settings on your connected Stripe account.
3. Tick Stripe Shipping Enabled, and Save.
Create a Shipping Profile
1. Navigate to Settings > Shipping Profiles > New profile
2. Set the:
Profile name
Currency (must match the currency of the purchase.)
Active status
3. On your new shipping profile, click Options > + Add option, then add the shipping options you want to offer. Each option can include:
Name
Country
State
Rate (Shipping cost)
Optional:
Cart value & item quantity limits
Tax treatment
(A rate of 0 can be used for free shipping).
Once you have added your options, your shipping profile is ready.
Enabling your Shipping profile
Now that your profile is created, you can enable it on various checkouts connected to Art Galleria.
Private rooms
1. Navigate to Private Rooms, find the room you want to adjust and click Edit Room.
2. Scroll down the 1st step page, click Room Settings, and select your profile from the Shipping Profile Dropdown.
Website Portfolios / AG Websites
Go to your Website Portfolios list, click (...), select Shipping Profile, and assign the Profile.
FAQ
I turned shipping on, but no rates are showing...
I turned shipping on, but no rates are showing...
Check that:
A Shipping Profile is assigned to your Website Portfolio.
The profile and shipping option are active.
The profile currency matches the artwork currency.
The buyer's country, state, cart value, and item count match an option.
Shipping is enabled under Payment Services.No, Art Galleria determines the available shipping options and the buyer selects one during checkout. Stripe simply charges the selected amount.No, Art Galleria determines the available shipping options and the buyer selects one during checkout. Stripe simply charges the selected amount.No, Art Galleria determines the available shipping options and the buyer selects one during checkout. Stripe simply charges the selected amount.
Does Stripe calculate the shipping rate?
Does Stripe calculate the shipping rate?
No, Art Galleria determines the available shipping options based on what you set up, and the buyer selects one during checkout. Stripe simply charges the selected amount.
Can I offer free shipping?
Can I offer free shipping?
Yes, create a shipping option with an amount of 0, and call it "Free Shipping".
Can I use different rates for different locations?
Can I use different rates for different locations?
Yes, you can create shipping options for:
A specific state
A whole country
All countries
Can I use live courier rates?
Can I use live courier rates?
No, shipping Profiles use fixed rates entered by you.
There is currently no live courier, postcode, weight, or carrier-rate lookup.
Can customers choose to pick up from the gallery?
Can customers choose to pick up from the gallery?
Yes, pickup is already built into the Website checkout and does not need to be configured separately. Where the checkout offers Ship or Pickup, the customer can select Pickup instead of shipping.
If Pickup is selected:
No Shipping Profile rate is applied.
No shipping charge is added.
The customer can continue through checkout without selecting a shipping option.
You do not need to create a separate $0 shipping option for gallery pickup.
Can I offer multiple shipping options at checkout?
Can I offer multiple shipping options at checkout?
Yes. You can create multiple options within the same Shipping Profile, such as Standard Shipping, Express Shipping, or Free Shipping. Buyers can then select from the options available for their order.
Can I apply different shipping rates based on the order value or number of artworks purchased?
Can I apply different shipping rates based on the order value or number of artworks purchased?
Yes. Shipping options support optional cart value and item quantity limits. These allow you to control which shipping options are available based on the buyer's order.
Do Shipping Profiles support multiple currencies?
Do Shipping Profiles support multiple currencies?
Each Shipping Profile uses a specific currency, which must match the currency of the purchase. If you accept payments in multiple currencies, you'll need to configure appropriate profiles for each currency.