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Creating a Private Room

Share selected artworks with you clients by creating and managing Private Rooms

Updated over 2 weeks ago

Private Rooms allow you to invite selected contacts to view a collection of your artworks online. You can offer special rates for those with access to this exclusive online gallery, and you can even enable online payments in Private Rooms (the only requirement is to connect your Stripe account under Settings > Payment Services).

Watch our video demonstration, or scroll down for step-by-step instructions.

This article will cover:


Create a Private Room

Open Private Rooms and click New Private Room.

This will open the Private Room setup series of five steps. When you click Next Step, it saves the choices you have just made; you do not have to complete all five steps at once.

Step 1: Invitation Text | Branding | Currencies

1. Enter a name for the room.

2. Select a Branding Theme, if you want to display your own logo in the room.

3. Select your currency preferences. You can choose from the following options:

  • Use retail price - Uses the existing retail price of the artwork for the private room.

  • Use existing multiple currencies - Allows you to select multiple currencies to display in the private room. If you don't have existing additional currencies, you can set these manually in Step 3: Set Pricing & Sort.

  • Convert & display multiple currencies - Will automatically convert your default retail price, and display it in whatever additional currencies you choose to display.

4. Customize the invitation email text that will be sent to people when you invite them to the Private Room. (This will be used as the email body text).

5. Select an expiry date for the room - i.e., the date when invitees will no longer be able to access the room. (This is required)

6. Click Create Private Room to continue to the next step.


Step 2: Select Artworks

You can add artworks to the Private Room either individually or by Collection or Exhibition.

(A) Individually

Search for an artwork or select one from the dropdown menu and click + Add Artwork. You need to do this for each artwork separately.

(B) By Collection or Exhibition

Select the checkbox next to the Collections to include.

Next, select other options associated with what visitors can do in the Private Room.

1. Select an Enquiries Email, if you wish to enable people to enquire about an artwork from the room.

2. Select Enable Online Payments, if you want people to be able to purchase artworks directly from the room (see below for more information on this).

3. Under Additional Options, select or de-select any of the checkboxes for features you can enable or disable in the room, such as:

  • Enabling an enquiry form for each artwork,

  • Allowing people to download a PDF catalog,

  • Showing prices in the room,

  • And more.

4. In Artworks Template, choose how the artworks will display in the room. (See Artwork Display Options for more information.)

5. Select your currency format, for example either USD 5,000 or $5,000.

6. Select the text alignment for the PDF catalog, if you've chosen to make one available to download in the room.

7. Click Next Step.

You can edit which fields will display for artworks. You can choose to do this at the end of the process, or before you invite your contacts. Your changes at each step are saved once you click Next Step.

See Add or remove fields in a Private Room below for instructions.


Step 3: Set Pricing and Sort

You can set specific pricing for this Private Room only, and it won't affect the prices of the artwork recorded elsewhere in Art Galleria, or as displayed on another website.

1. To offer special pricing on an artwork, click [edit] on an artwork, enter a price, and then click Update.

2. To change order that artworks display in the room, click the blue arrows in the upper left corner of an artwork and drag it into the spot you would like to display it.

3. Click Next Step to proceed.

Adjusting Currencies

Depending on what option you chose in Step 1: Overview, you will have different currency options available in Step 3: Set Pricing & Sort.

Retail Price

If you chose to simply display the retail price, you can adjust this manually, and set a "special / sale" price.

Display existing multiple currencies

If you chose to display multiple currencies, you'll have the option of manually adjusting each price.

Convert & display multiple currencies

If you chose to automatically convert currencies, the auto-converted currencies will auto-populate. These can then be manually adjusted if you wish.


Step 4: Select Contacts

You can add contacts individually, by Interest, and Group.

(A) Individually

Select the contacts you want to invite one-by-one from the dropdown or search for them.

(B) By Interest or Group

Select contacts who you have identified with a specific Interest or Group.

Click Invite Contacts when you're finished.


Step 5: Send

Confirm the contacts you have selected to receive an invitation link by email to join your Private Room, and press Send when ready.

If you need to change the list of contacts, click Previous Step

The contacts you invite will receive an invitation like this:


Edit a Private Room

To edit a private room, open the more options (...) menu. From this menu you can:

  • Preview - See what your contacts will see when they access the room

  • Edit Room - Open the Private Room steps to Update any element of the room

  • Edit Fields - Add or remove fields from the artwork list and artwork detail pages

  • List invitations - See who has access to the room, and invite additional contacts

  • Delete - Permanently delete the room

Add or remove fields & toggle labels in a Private Room

You can add or remove fields on the artwork list and artwork detail page that are shown for each artwork in the Private Room, as well as choose to show field labels or not.


1. In Private Rooms, click the More Options (...) menu next to the room you want to edit, and select Edit Fields

2. You can select which fields to display on both the artworks list & details pages, as well as the artist detail page.

  • Add fields: Click the +Add field button to select an existing field from AG.

  • Remove fields: Clicking the trash icon next to the field will remove it.

  • Reorder fields: Click and drag the hamburger icon to change the fields' order.

  • Toggle labels: Tick the "Display label" option, and enter in the field name. This is useful if a field is not self-explanatory.

3. When you're finished, click Save Field Settings.

4. To view the new fields you can go Private Rooms, click the More Options (...) menu next to the room you want to view, and select Preview:


Enable people to buy artwork via the Private Rooms

A. Enable the 'Buy Now' feature

To enable a 'Buy Now' button for artwork in the portfolio, you first need to connect a Stripe account to your Art Galleria account (for support, please see Setting up online payments with Stripe). Then, contact us to enable this in your account.

Once we have enabled purchases on your account, you can turn on/off online payments in the Private Room settings:

B. Add your own text

You can also display text in your Portfolio when someone clicks Buy Now. For more on this, please see the article Setting up Branding Themes.


FAQ

General

How many artworks can I include in a single private room?

The maximum number of artworks is 200.

What happens when one of my Private Room expires?

It will remain in the Private Rooms tab but be marked as expired. Attempts by invitees to access it will show: “Sorry, this room is no longer available or the passcode you entered is incorrect".

Can I see who has visited my private room?

At a glance, you can see the number of invites sent and the percentage that have visited. You can also click List Invitations in the Private Room settings and check the Last Visited column to see when a contact last entered the room, or if they haven’t entered at all.

Can I hide the price of the artworks in the Private Room?

Yes, this can be done by unticking Show Prices in room, in the Private Room settings.

Can Private Rooms be limited to other sub-users on the account?

Yes, Private Rooms have their own permissions, which can be limited or blocked for sub-users.

Is there a limit to the number of Private Room invitations I can send out?

Yes, there is a daily outgoing email limit of 500 emails. This is even less when on a trial account.

Why is this email limit in place?

This cap helps maintain email deliverability, promotes responsible use, ensures compliance with regulations, and acts as a safeguard against misuse or fraud.

Can I change the sender's name that appears on the invitation email?

Yes, the sender name is set by the branding theme applied to your private room. You can update this under Sales > Settings > Branding Themes. If no theme is applied, it defaults to your Art Galleria account name.

Can I re-send an invitation to a contact that I have already sent one out to?

Yes, on the relevant private room, simply click the 3 dots (more options), click List Invitations, click revoke the contact that you have sent the invitation to, and then click Invite additional people. This will allow you to re-invite any contact you like.

Currency settings

Why am I seeing more than one price on the same artwork?

This means multiple currencies are enabled for the Private Room. You can adjust this in Step 1 when editing the room.

Why is the checkout showing a currency choice?

This means the artwork is available in multiple currencies, so the contact must select which one to pay in.

Why is a currency missing from the public room?

If an artwork does not have a positive room price in that currency, then it will not display.

Why does the room price not match the inventory price?

The viewing room price is set independently from the artwork’s inventory record once it’s added to the room.

Why did the converted price not change today?

Converted room prices do not automatically refresh after they are created. Once they are added to the room, they will not change automatically.

Will the included PDF catalog also include multiple currencies / prices?

Yes, the downloadable catalog will also display the multiple currencies you have chosen to display in the Private Room.

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